Social Services

. . . Neighbors helping Neighbors

Our office is open during normal business hours to assist you. All appointments are currently being handled over the phone. There is a drop box outside the senior center where you can leave paperwork.

Have you been financially impacted by Covid19? Are you struggeling to pay rent or utilities? Apply for UniteCT.


Resources for Brookfield Residents
Affected by Covid-19

Prepared by Brookfield Social Services Department


For 24/7 access to information and resources, Connecticut residents can call 2-1-1 or text COVID to 898211 or go to the 211 website for 24/7 access to information, resources and COVED-19 testing.

The Town of Brookfield’s Department of Social Services continues to provide telephone services to residents Monday through Friday from 8 a.m. – 4 p.m. Please contact Brookfield Social Services at 203-775-7312 or during business hours if you or a neighbor has a need of food or medications.

Food Assistance

  • Use local delivery services and/or grab-n-go situations when possible (support local businesses and/or try insta-cart or Amazon Prime.
  • The Senior Center is offering packed “to go” lunches for senior residents, age 60 and over, Monday –Thursday. Please call the center to senior sign up. (203-775-5308).
  • If you are a homebound senior and want meals on wheels call Western CT Area Agency on Aging at 800-994-9422 or 203-757-5449. They are arranging for a 2 week supply of meals to be delivered to homebound seniors
  • Hillside Food Outreach is prepared to make home deliveries to quarantined people in our area. You may contact them at 203-702-4881 or visit their website.

Food Resources for Income-Eligible Residents

Brookfield Food Pantry is dedicated to continuing to assist our clients in a way that is most efficient and protects our clients, staff and volunteers. Please contact us directly is you are in need of food. (203-775-7312). We are currently accepting food donations outside of Brookfield Town Hall on Fridays between 10 a.m. and noon.

Emergency Financial Assistance

If financial or access issues exist for food, fuel, and/or emergency expenses, Brookfield residents can call Brookfield Social Services at 203-775-7312 to determine if you are eligible for one-time emergency financial assistance and/or to explore other options. Documentation will be required of newly established clients.

Brookfield Recovers is a special fund created to assist residents impacted financially by the covid-19 emergency. Residents in need can apply to this fund for assistance with basic needs to stay in their homes during this time. Grant applications are available here.

Mental Health and Addiction Services: If you or a loved one is having a mental health crisis:

  • CT information hotline 211 or go to for mobile crisis support for individuals and/or children.
  • Kids in Crisis also has a 24-hour hotline for assistance 203-661-1991.
  • Danbury Hospital Mobile Crisis: 203-739-7799 (between 8am-10pm)
  • Danbury Hospital Behavioral Health at 203-207-5480
  • NAMI (National Alliance on Mental Health): If you need to talk to someone, text NAMI to 741741 or call the NAMI Helpline at 1-800-950-NAMI (6264).
  • Alcoholics Anonymous: to find a meeting near you go to Some AA meetings continue to meet face-to-face, but there are also virtual meetings. Please contact your site to see what they are doing in your neighborhood.
  • Al-Anon - if you are worried about someone with a drinking problem.
  • National Suicide Prevention Lifeline - 1-800-273-8255 - The Lifeline provides 24/7, free and confidential support for people in distress.
  • SAMHSA's Treatment Locator - Resource for finding treatment facilities confidentially and anonymously
  • National Institute on Drug Abuse - Suggestions and resources for friends and family members on finding viable treatment options:


Brookfield Social Services is accepting donations for the Food Pantry on Fridays from 10 a.m. - noon. outside Brookfield Town Hall.

Shop through our Amazon Wish list and items needed will be delivered directly to Brookfield Food Pantry: Shop through our Amazon Wish List and items needed will be delivered directly to Brookfield Food Pantry:


Mission Statement:

The Brookfield Social Services Department provides assistance to individuals and families of all ages who live in Brookfield. The department offers services and referrals as well as assistance in applying for local, state and federal social services programs. Our mission is to help residents meet basic human needs while providing support and services to maximize independence.

Email Social Services

Staff Contacts

Name Title Phone
Ellen Melville Director 203-775-5308
Lorraine Kelley Social Services Coordinator / Municipal Agent 203-775-7312
Amy Diezemann Program Coordinator 203-775-5308