Emergency Preparedness
Whether you stay or go, be prepared for emergencies
Items to Pack If You Have to Leave Your Home
- Cash
- Clothing – try to pack in plastic bags so they stay dry
- Food and water if you have to drive somewhere
- Cell phone with charger and backup battery
- Prescription and nonprescription medications
- Diaper bag for baby
- Toys and books for children
- Pets and their supplies. Water, leashes and harnesses.
- Important documents, copies of insurance policies, ID cards – All in plastic bags to stay dry.
- First-Aid Kit
- Whistle or horn to signal for help
If You Are Sheltering In Place
- Water – at least (1) one gallon daily per person for (3) three to (7) seven days.
Fill bath tubs with water for other purposes. - Food – for at least (3) three to (7) seven days. Nonperishable packaged, canned food and juices. Food for infants or the elderly, snack food, paper plates / plastic utensils.
- Make sure you have a full tank of gas in your car and cans for your generator.
- Pet care items
- Flashlights and batteries. Portable radio and spare batteries.
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Eversource storm safety information
SAFETY INFORMATION
- We encourage customers to prepare a storm kit with flashlights, batteries medication and other essentials before the storm hits.
- If the power goes out, we want customers to stay safe and comfortable. Get ready for the storm by visiting Outages & Storms on Eversource.com, then click on Storm Preparedness.
- If you see a downed wire, call Eversource at 800-286-2000 or 911 to report it. Maintain a distance of at least 10 feet until Eversource arrives to make the area safe.
- Before you use a generator, make sure it is connected by a qualified electrician. Always operate it outdoors and as far from the house as possible. Keep it away from doors, windows and air vents to avoid carbon monoxide poisoning.
- Customers are encouraged to sign up to receive storm outage updates on the channel of their choice (text, email, phone call) at www.eversource.com.
NATURAL GAS SAFETY
- Flooding can create safety hazards for natural gas customers by causing damage to natural gas appliances in the event of a power outage. Gas customers located in areas prone to flooding are reminded to take special caution.
- If flooding is severe, natural gas appliances should not be used until inspected by a licensed plumber or contractor. Once appliances are safe to operate, call Eversource to have your gas service turned back on and your appliances relit.
- If water levels were high enough to cover the gas meter, call Eversource to have your meter and regulator checked for safety before using your gas system.
- Stay out of flooded basements.
- If flooding has been severe, and any natural gas equipment has been under water, natural gas appliances should not be used until inspected by a licensed plumber or contractor.
- Do not attempt to place natural gas appliances back in service yourself. A licensed plumber or contractor will check, clean, repair and pressure test all gas pipes, which may have been clogged with mud or debris.
- Floodwaters can shift your home or cause other stresses to the natural gas piping, possibly resulting in a natural gas leak.