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Connecticut Emergency Alerting and Notification System
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Social Services
. . . Neighbors helping Neighbors
Contact TypeContact Information
Social Services Coordinator/ Municipal Agent for the Elderly
Program Coordinator
100 Pocono Road
P.O. Box 5106
Brookfield, CT 06804
Mon- Fri 8:00 - 4:00
Home visits by appointment for homebound and disabled residents.

Please note: we are a small office and often busy with clients. We strongly suggest that you make an appointment so that we can be prepared for your visit.
We cannot always accomodate walk-ins
Additional Links:
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Connecticut Observation Notice Law
As of October 1, 2014, Connecticut hospitals must give oral and written notice to Medicare patients placed on observation status for 24 hours or more. Specifically, Connecticut's law requires:
  • A statement that the patient is not admitted to the hospital but is under observation status;
  • A statement that observation status may affect the patient's Medicare, Medicaid or private insurance coverage for hospital services, including medications and pharmaceutical supplies, or home or community-based care, or care at a skilled nursing facility upon the patient's discharge; and
  • A recommendation that the patient contact his or her health insurance provider or the Office of the Healthcare Advocate to better understand the implications of placement in observation status.                                                                                                                                                                                                                                                                                                                                         Please be aware that for people on Medicare, observation status usually means the loss of insurance coverage for medically necessary post-hospital rehabilitative care in a nursing home.
NEAT – New England Assistive Technology Center

The~Equipment Restoration Center~(ERC) has a large inventory of gently used durable medical equipment. It is where you can:
  • Purchase restored equipment (walkers, canes, shower benches, wheelchairs, scooters, and much more)
  • Save 50% to 80% of the cost of the same item when new
  • Donate equipment to benefit people with limited or no insurance coverage; or in need of a “spare” wheelchair. Call to arrange for free pick up of your equipment, its tax deductible!                                                                                                                                                                                                                                                                                                                                                     NEAT has expanded its Assistive Technology and Equipment Restoration~programs and has collaborated with  The Western CT Area Agency on Aging in Waterbury.  This collaboration will now provide local availability to the services of NEAT. For information on available equipment, please contact: Charlene Wicks at 203-757-5449.   
                                                                                                           Long-Term Care Ombudsman Program

Long-Term Care Ombudsmen are advocates for residents of nursing homes, board and care homes, assisted living facilities and adult care facilities.  This program works to resolve problems of individual residents and brings changes to the local, state, and national level in efforts to improve the residents’ care, and protect their quality of life. The Ombudsman Program exists in all states today. Each state has an office of the State Long-Term Care Ombudsmen providing thousands of local ombudsman staff and volunteers working with families, and residents within communities to protect the rights, and voice of elderly individuals.  Information can be found at and credited to:

Mssion Statement
The Brookfield Social Services Department provides assistance to individuals and families of all ages who live in Brookfield. The department offers services and referrals as well as assistance in applying for local, state and federal social services programs. Our mission is to help residents meet basic human needs while providing support and services to maximize independence.

100 Pocono Road, Brookfield, CT 06804
Phone: (203) 775-7300